At WFway, customer satisfaction is our priority. Please read our Refund and Returns Policy to understand your rights and options when purchasing our digital products.
Refund Policy
Eligibility for Refunds:
We offer refunds under the following conditions:
- Technical Issues: If the product you purchased is defective or not functioning as described.
- Non-Delivery of Product: If you did not receive the product due to system errors.
- Duplicate Purchase: If you accidentally purchased the same product more than once.
Non-Refundable Scenarios:
- If the digital product was downloaded and accessed successfully.
- If dissatisfaction arises from a mismatch of features with personal expectations.
- Unauthorized or fraudulent purchases.
Refund Process:
- Requests for refunds must be made within 14 days of purchase.
- To request a refund, contact us with your order details and a description of the issue.
- Approved refunds will be processed within 7 business days via the original payment method.
Returns Policy
Since we sell digital products, there is no requirement to physically return any items. Instead, the refund process will ensure resolution in cases of genuine dissatisfaction or issues as outlined above.